Attend Community Workshop in Advance of PSC Public Comment Hearings on Meter-reading, Billing Practices Investigation
The West Virginia Public Service Commission has announced public comment hearings will be held in Shepherdstown Oct. 23-24 and in Fairmont Oct. 24-25, to give citizens a chance to speak about problems they have been having with their electric bills.
We are asking ratepayers to turn out in force to hold Potomac Edison and Mon Power accountable for their failure to read meters every other month, as required by the PSC, and the resulting problems ratepayers have had with bills.
But first we are asking citizens to attend our meeting, to hear the problems that the PSC has turned up in its general investigation of FirstEnergy (the owner of the two utilities), the explanations and excuses being offered by the company, and how ratepayers can use their own bills to identify problems.
Two meetings, you say? Why is that necessary?
Because the PSC has decided that before it listens to any citizens about their problems, the citizens first have to wait through an hour-long presentation by the utilities. We want ratepayers to have the knowledge to decide for themselves if the presentation provides answers – or excuses.
At our community workshop, we will develop an understanding of what the investigation has uncovered so far and what is still to come, go over a sample electric bill and show how you can spot the problems you have experienced, and invite participants to identify any new problems that have come up. For instance, there have been reports that Potomac Edison has been contacting some long-time customers and requiring a security deposit, even when the customers have been prompt in their payments. Or perhaps you are still having problems with too many estimated bills? Maybe you are one of the customers whose current bills are being over-estimated based on prior year incorrect data?
We will give ratepayers information they can use to understand and monitor their electric bills and protect their rights as a customer, and to prepare to participate at the PSC hearing. Please bring a copy of your electric bill so you can follow along with our billing tutorial and apply it to your own unique billing situation.
Two identical meetings are being held in different areas of the state.
In the Eastern Panhandle:
Where: Fishermen Hall
Corner of S. West and Academy streets
Charles Town, WV
When: 6:30 p.m. Wednesday, Oct. 16 (doors open at 6 p.m.)
Sponsors: Jefferson County NAACP
In Central West Virginia:
Where: Arnoldsburg Community Building, Arnoldsburg Park
When: 7:00 p.m., Thursday, Oct. 17 (doors open at 6:45)
Sponsor: The Coalition for Reliable Power